FAQ

Frequently Asked Questions

New Builds

As soon as possible. Blueprints allow us to see what you all need for stair and railings, for the most part, and gives us enough information to provide you with a quote and get the ball rolling.

Once framing has commenced, contact us and we will be happy to come out and start measuring for the stairs.

We can provide layouts for framing purposes once onsite measurements are taken.

We certainly can provide temporary stairs for a nominal fee.

For stairs, once the windows are installed and the roof is shingled, and preferably before drywall is installed, the stairs can be installed. Once drywall is mudded and primed, railings can be installed. Railings must be installed before flooring is put in.

Once the quote is approved and the deposit is received, stairs will take about 5 weeks to manufacture and install.

As soon as possible. Knowing what you exactly want helps us prepare an accurate quote and make sure we can provide you with your choices in a timely manner.

We need to know the thickness of the flooring you are going to install where it connects with the stairs and railings. This is very important. Stairs cannot be built without this knowledge

Renovations

Refacing helps if you do not want to disturb the area surrounding the stairs, ie, the walls and floors. To put in new stairs will cause damage to those surrounding areas.

Over time, houses move with temperatures changing. This can cause minor loosening of material in the staircase causing squeaking. It is something that can be rectified

We do not. When we install our stairs and railings, they are installed raw. A paint company can help you with this.

Oak material is the easiest and most versatile wood species to stain. Maple is one of the most difficult wood species to stain.

We do not. We are happy to provide you with the best material and installation.

We do not. We strictly deal with interior stairs and railings. Contacting a decking company is your best bet for exterior stair systems.